With this information, pursuant to art. 13 and 14 of the EU Data Protection Regulation no. 2016/679 (“GDPR” – General Data Protection Regulation), we will provide you with information about the processing of personal, personal and / or identification data communicated by you at the conclusion of the contract for the services offered by the Data Controller. The Data Controller of your personal data is the company Hotel Regina, through its legal representative (hereinafter also the “Data Controller”) who can be contacted by written communication to be sent to the following e-mail: .

Purpose of the processing and legal basis.The processing to which your personal data will be subjected will be carried out for the following purposes:

For the fulfillment of contractual obligations, to guarantee you access to the agreed services and in order to provide you with the necessary assistance and information regarding the latter;
(Legal basis of the processing: Execution of the contract and / or pre-contractual measures);

the sending of commercial newsletters, offers, promotions, discounts on new services and events via e-mail, postal service, social networks, text messages and specific “apps”;
(Legal basis of the processing: Consent);

to carry out profiling activities, by reading and analyzing, through automated decision-making processes, purchasing behavior, using data relating to your expenses, in order to improve the commercial offer and carry out specific product promotions and commercial offers as much as possible suited to your profile and your needs, including through surveys and market research;
(Legal basis of the processing: Consent of the interested party); Any refusal to give consent for the purposes referred to in point 1 will make it impossible for the Data Controller to execute the contract.Moreover, the communication of your data is mandatory in order to respond to your request for information and / or contact received by the Data Controller. The processing of your data will be based on the principles of correctness, lawfulness and transparency by the Data Controller, as well as the protection of your privacy and the protection of your rights and in no case will be addressed to the pursuit of purposes unrelated to those just mentioned. Other technical data and / or cookies may also be collected and processed further as specified in the “COOKIE” section to which express reference is made. for the purposes indicated, the data will be processed with manual, IT and telematic tools, directly and / or through you rzi, with suitable tools to guarantee the security and confidentiality of the information itself, in compliance with the provisions of the law.

to those who, within the organization of the owner, need it as a result of the position held. These subjects are the persons authorized to process under the direct authority of the Data Controller;
to third parties to whom the Data Controller may outsource certain activities and who consequently provide the latter with specific instrumental services, in any case related to the treatments and purposes referred to above, including by way of example and not limited to: administrative services, accounting, tax, management of the information system, credit collection. These third parties carry out treatments on behalf of the Data Controller and are authorized to process them as Data Processors in accordance with the provisions of Article 28 of the GDPR.
to third parties to comply with legal obligations, to comply with orders from public authorities or to follow up on requests from the judicial authorities or to ascertain, exercise or defend a right in court.
Your personal data referred to above may also be transferred to non-EU countries in respect of which an adequacy decision has been issued by the Eurorean Commission if the transfer is subject to adequate guarantees in accordance with the provisions of art. 44 and ss. GDPR Retention period The Data Controller will keep your personal data for the time strictly necessary for the fulfillment of the aforementioned purposes, in compliance with current regulations, and in any case no later than the legal term of 10 years from the last use. For marketing and profiling purposes, the purchase data from customers, the personal and contact data of customers and potential customers relating to promotions will be kept respectively for a maximum period of 24 months and 12 months. Invoices, accounting documents and the data relating to commercial transactions will be kept, in accordance with the law, for a maximum of 10 years. Your rights. At any time, you may exercise, pursuant to articles 15 et seq. of the EU Regulation n. 2016/679, the right to:

a) ask for confirmation of the existence or otherwise of their personal data;
b) obtain information on the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data have been or will be communicated and the retention period or criterion;
c) obtain the rectification and cancellation of data;
d) obtain the limitation of the processing;
e) obtain data portability, i.e. receive them from a data controller, in a structured format, commonly used and readable by an automatic device, and transmit them to another data controller without hindrance;
f) oppose the processing of your personal data at any time (Article 21).
g) oppose an automated decision-making process, including profiling (Article 22);
h) withdraw the consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation;
i) lodge a complaint with the Data Protection Authority (Article 77) if it considers that the processing of your data is contrary to the legislation in force.
To exercise the aforementioned rights, you can send a request to the contact details of the Data Controller indicated in this document.


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